RETURN AND REFUND POLICY
Effective Date: 31st March 2025
1. INTRODUCTION
templamart.com ("Website"), owned and operated by Jaikalki Technology Private Limited ("Company", "We", "Us"), provides digital products. Due to the nature of these products, all sales are final, except under the conditions specified in this Return and Refund Policy.
2. REFUND POLICY
- The Template is defective and does not function as advertised.
- The issue is reported within 7 days of purchase, and we fail to provide a fix.
- The Template is significantly different from its description on the Website.
Refunds are NOT provided for:
- Buyer’s remorse or change of mind.
- Lack of technical knowledge or inability to use the Template.
- Incompatibility with third-party services or hosting providers.
3. CANCELLATION POLICY
- Once a purchase is confirmed, it cannot be canceled.
- Subscription-based services (if applicable) can be cancelled anytime but are non-refundable.
4. EXCHANGE POLICY
We do not offer exchanges for purchased Templates.
5. REQUESTING A REFUND
To request a refund, contact our support team with:
- Order ID and proof of purchase.
- A detailed description of the issue with screenshots, if applicable.
- Any error messages received.
The refund will be processed into the source account within 7-10 business days.
6. CONTACT INFORMATION
For any refund or return inquiries, please contact:
- Jaikalki Technology Private Limited
- Address: Sh N B1/A Grd Flr Mahavir Ngr, Deepak Hospital, Mira Road, Thane, Maharashtra, 401107
- Email: support@jaikalki.com